Members and vendors alike can withdraw store credit to Bitcoin or Monero. The amount is set aside from your balance straight away, and you are notified the moment it is sent.
Switch on two-factor sign-in, scan one code with your authenticator app, and keep single-use recovery codes as a backup. No email is needed to join. A Tor mirror keeps access private, and support is one chat away.
The short version of how the store works, from your first top-up to your first withdrawal.
01
How does store credit work?
Store credit is held in euros. Spend it in the store or request a withdrawal. It cannot be transferred between accounts.
02
How do I add funds?
Open FUNDS, enter an amount in euros and choose BTC or XMR. Scan the QR code or copy the address. Credit is added automatically once your payment has the required network confirmations.
03
How long do payments take?
A payment usually shows up within seconds of being sent. Credit is added after the required confirmations. How long that takes depends on the coin and the fee paid.
04
How do I withdraw?
Open WITHDRAW, enter an amount in euros, choose a coin and add your receiving address. The store team reviews and sends each request. Network fees may apply.
05
How do I get help?
Sign in, then use the chat bubble in the corner to message the store team. Never send your password or recovery codes in chat.